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Home > Management > Analyzing Today's Business Operations
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Knowledge Level
Copyright 2014

Publication Date
June, 2014
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Analyzing Today's Business Operations
Introduction Organization Learning Objectives Author Bios
Title: Analyzing Today's Business Operations
Prerequisite: None
Advance Preparation: None
Knowledge Level: Basic
Subject Matter Area: Management Advisory Services
Date of Publication: June 2014
Copyright © 2014 by Thomson Reuters/Tax & Accounting. All rights reserved.
Recommended CPE Credits:  
     Textbook Only & Online: 15 QAS/Registry (based on 50-minute hour)
Expiration Date: One year from date of receipt to complete program and submit quizzer to obtain credit
Passing Grade for Quizzer: 70 percent or higher

All organizations, whether in the private or public sector, owe their success to how well it understands the reasons why they are in business, its customers' needs, and how well it uses its resources in its operations to produce desired results. This course focuses on effective methods to analyze a company's operations to improve its operations, performance (both operationally and financially), and attempt to gain a competitive advantage.

Use of Materials

The user should begin by watching the streamed video segment, if any, or listening to the streamed audio segment, if any, for the chapter before reading the text. The user may wish to make notes of the most important concepts and any terms that are new. Next, the user should review the learning objectives at the beginning of the chapter and read the chapter. The user should work through each of the examples. After the user has studied each chapter, s/he should click on the link at the left to complete the interactive study questions. If the user answers a study question incorrectly, s/he should review the section of the text that is indicated at the end of the explanation to the study question to assure comprehension of the material. The user should review the learning objectives once more to consider achievement of the objectives. After the user has finished watching the streamed video, if any, or listening to the streamed audio, if any, and reading the text and working through the study questions, s/he may wish to review her/his notes and any sections of the text or video/audio, if any, that were difficult. When the user is ready, s/he should click on the link to the left to complete the quizzer. The user's CPE certificate will be provided immediately upon successful completion of the quizzer.

This program is divided into nine (9) chapters

Chapter 1 gives an overview of how to set a business up for success.

Chapter 2 reviews customer service and cash conversion operations.

Chapter 3 discusses the sales function.

Chapter 4 defines cost reduction analysis.

Chapter 5 analyzes the accounting function.

Chapter 6 reviews the organizational structure and the role of management.

Chapter 7 discusses operational reporting considerations.

Chapter 8 explains the importance of operating and internal controls.

Chapter 9 contains a glossary that defines frequently used key terms.

Helpful Guidance

Throughout this publication, the user will find explanations and discussions regarding some of the issues that often face practitioners. In order to enhance the user's comprehension of the material and highlight important practical considerations, this publication includes the following designations:

A Bisk CPEasy point presents analysis or commentary that attempts to explain or clarify authoritative guidance.

A Bisk CPEasy tip provides practical advice that may be used to help improve client service or service to the practitioner's organization.

Upon successful completion of this program, the user should be able to:

  • Discuss operational analysis basics and theory of business operations

  • Explain the analytical process relative to specific business operations

  • Define the process of reviewing internal operations directed towards identifying areas for improvement, enhancing profitable sales, and reducing unnecessary costs

  • Compare similar operations to become the best in the industry and achieve the competitive advantage

  • Develop an internal operational analysis program in an atmosphere of continuous improvement directed toward becoming an effective learning organization

  • Evaluate the economy, efficiency, and effectiveness of company operations—organization-wide, department, work unit, function, and activity

Rob Reider, CPA, MBA, PhD, is the president of Reider Associates, a management consulting firm located in Santa Fe, New Mexico, founded by Mr. Reider in January 1976. He has applied his expertise in the areas of managerial and administrative systems and methods, data processing, financial and accounting procedures and controls, organizational behavior and theory, management advisory services, management information and control techniques, management training and staff development to engagements in numerous industries and disciplines. He also provides direct consultation to CPA firms in the areas of general practice management, MAS practice development, firm marketing procedures, and the development and conducting of CPE training programs, which are offered nationally to state CPA societies and others by Reider Associates and for which he was awarded the AICPA Outstanding Discussion Leader of the Year Award. Prior to his affiliation with Reider Associates, Mr. Reider was a manager in the Management Consulting Department of Peat, Marwick, Mitchell & Co. in Philadelphia.

In addition to presenting CPE programs around the country, Mr. Reider has published numerous articles in professional journals and has presented at various professional meetings. He is a frequent commentator on "The CPA Report" and "The Accounting and Financial Television Network" monthly CPE videotape programs presented by Westcott Communications, Inc., and is the Single Audit/A-133 commentator on its quarterly Governmental A&A program.

Mr. Reider earned the degrees of Bachelor of Science in Business Administration and Master of Science in Business from Drexel University and the degree of Doctor of Philosophy in Organizational & Management Psychology from Southwest University. He is currently listed in Who's Who in the East, Who's Who in the West, Who's Who in the World, Personalities in America, and Who's Who of Emerging Leaders in America, and the Dictionary of International Biography. (Author)

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